Refund and Return Policy
Introduction
At Thrift Thru, we strive to ensure that our customers are satisfied with their purchases. Since all products featured on our site are sold through Amazon, we adhere to their return and refund policies. Below are the key points regarding returns and refunds for purchases made through our affiliate links.
Return Policy
- Eligibility for Returns:
- Most items sold by Amazon can be returned within 30 days of receipt. To be eligible for a return, the item must be unused and in the same condition that you received it, along with any original packaging.
- How to Initiate a Return:
- To initiate a return, please visit the Amazon Return Center and sign in to your Amazon account.
- Follow the prompts to process your return. You may need your order number, which can be found in your order confirmation email.
- Return Shipping:
- Depending on the reason for your return, you may be responsible for the return shipping costs. If the item is defective or the wrong item was sent, Amazon typically covers return shipping costs.
Refund Policy
- Processing Refunds:
- Once Amazon receives your returned item, they will inspect it and process your refund. You will be notified via email about the status of your return and refund.
- Refunds will be issued to your original payment method and may take several business days to appear in your account, depending on your bank or credit card provider.
- Exempt Items:
- Certain items may not be eligible for return, including but not limited to personalized items, digital downloads, and some health and personal care items. For a complete list, please refer to Amazon’s return policy.
Additional Information
- For any questions or concerns regarding your purchase, please contact Amazon customer service directly. They can assist you with the specifics of your order and any issues you may encounter.
- At Thrift Thru, we value your satisfaction. If you have any feedback regarding your shopping experience, feel free to reach out to us at [Your Contact Email].
Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be posted on this page with an updated effective date.